AI-driven “smart” defaults are meant to help users get started faster. But in onboarding, help that shows up too early can turn progress into work. This post looks at how well-intentioned AI guidance can increase cognitive load, affect sign-ups, and why UX designers are essential for timing AI decisions.

Thanksgiving doesn’t always go perfectly - but that’s kind of the point. In my latest flow, Thankful Mindset, I explore how choosing gratitude (even when things go sideways) can turn any moment into a reason to smile. Because sometimes, burnt rolls still mean a full heart.

AI isn’t here to replace us - it’s here to extend what we can do. In enterprise UX, the real opportunity lies in augmentation, not automation. This post explores how AI can enhance designers’ judgment, creativity, and efficiency - turning teams into faster, sharper versions of themselves without losing the human touch that defines great design.

Once AI helps you cluster research insights, the next step is connecting the dots. In Part 1B of the Mentoring AI series, learn how to coach AI to create realistic personas, simulate user flows, and build first-pass journey maps. Discover how thoughtful prompting turns AI from an assistant into a design partner—while you remain the lead shaping empathy and meaning.

Heading to the pumpkin patch this fall? Whether you find the perfect pumpkin, settle for a smaller one, or can’t carry it at all—this playful flow chart proves every path leads to the same sweet ending: pumpkin pie.

AI can’t replace real users but it can accelerate the early stages of UX research. In Part 1A of the Mentoring AI series, learn how to guide AI from raw interview transcripts to clustered insights. Discover how thoughtful prompting and design leadership turn AI into a research intern... speeding up synthesis while keeping human nuance at the center.

Tested the Howuku AI Heatmap for UX research. It’s fast and free for a quick checks, but many sites block analysis and the tool has stopped new sign-ups. A scrappy option, not a deep analytics solution.

English-friendly designs often break when translated. With AI, you can preview multilingual text expansion mid-sprint, catch layout issues early, and build global-ready UX before handoff.

Prompting isn’t a side skill... it’s design in a new language. In enterprise UX, prompts act like interfaces: shaping intent, guiding outputs, and demanding clarity. This post explores why prompting is central to AI-era UX and how teams can adapt with shared libraries, governance, and a new design fluency.